Bug & Ticket Tracking
8 total tickets
8
Total
3
Open
3
In Progress
1
Resolved
TKT-001
Payment failed but amount deducted
Patient reports payment was deducted but consultation not confirmed
Raised by: Rahul Verma
Assigned to: Meera Sharma
Created: 2025-04-28 · Updated: 2025-04-28
TKT-002
Video call keeps disconnecting
Multiple patients reporting video consultation drops after 5 minutes
Raised by: Priya Singh
Assigned to: Deepak Menon
Created: 2025-04-27 · Updated: 2025-04-28
TKT-003
Wrong prescription displayed
Patient seeing another patient's prescription in their profile
Raised by: Amit Kumar
Assigned to: Meera Sharma
Created: 2025-04-26 · Updated: 2025-04-27
TKT-004
Cannot book appointment for next week
Calendar not showing available slots for next week
Raised by: Sneha Patel
Assigned to: Deepak Menon
Created: 2025-04-27 · Updated: 2025-04-27
TKT-005
Add family member feature request
Patient wants to book appointments for family members from same account
Raised by: Vikram Joshi
Assigned to: Priya Nair
Created: 2025-04-25 · Updated: 2025-04-28
TKT-006
Lab report not showing results
Lab report uploaded but results section shows blank
Raised by: Anita Desai
Assigned to: Meera Sharma
Created: 2025-04-28 · Updated: 2025-04-28
TKT-007
How to reschedule consultation
Patient asking how to reschedule an upcoming consultation
Raised by: Kiran Rao
Assigned to: Meera Sharma
Created: 2025-04-24 · Updated: 2025-04-25
TKT-008
Pharmacy redirect not working
Pharmacy redirect link broken for medicine purchase
Raised by: Deepa Nair
Assigned to: Deepak Menon
Created: 2025-04-27 · Updated: 2025-04-28